Customer Service Representative
Are you looking for a challenging job with career opportunities?
Do you like to serve professional customers in a sales environment?
Do you have an engaging personality and good phone skills?
Are you quick of understanding and curious?
Then this job may be suitable for you.
Videology is a manufacturer of cameras that serve as subassemblies for various industries, such as sewer inspection, ATMs, medical, aviation etc. You come to work at the Uden branch, within a flat organizational structure and a dynamic, informal working environment.
As Customer Service Representative you are the contact point for our customers. You are able to speak to customers from all kinds of different countries, such that orders, questions and any complaints from customers are accepted, answered and handled. This includes the administrative processing in the systems and the provision of reports. With this you contribute to ensuring that customer satisfaction is high and remains high. You also support Sales with their commercial activities, you are proactive, ensure that the status of the customer is discussed with those involved and, if necessary, develops specific customer actions in cooperation with Sales. Due to the international nature of our sales activities, you will be able to use your language skills.
Videology encourages its employees to think about their work. We value creative and inquisitive personalities who want to grow with us in our success.
We are looking for
- HBO / MBO + with at least 2 years' experience in customer service / sales
- Good computer skills and experience with CRM and ERP systems
- Good social skills and adaptability
- Good communication skills in word and writing
- Problem analytical and problem solving
- Accuracy and attention to detail
- Good command of the English language in word and writing
- Good command of the German and/or French language in word and writing
- Affinity with electronics and (camera) technology is an advantage
Our company is American / Dutch and we have our own production department in Uden, so you have intensive contact with both production planning and our customers. You also have frequent contact with our American colleagues.
Our product portfolio consists mainly of different types of cameras that serve as subassemblies for different industries, such as sewage inspection, ATMs, endoscopy etc.
Full time with imminent potential for advancement in to high level Sales Functions!
Apply directly by sending your letter with CV no later than November 17th and in English to: email@example.com
Attention/Subject: HR/Customer Service Representative