EOL camera replacement with a custom camera solution

This success story comes from a pioneer in fuel management and payment technologies from the USA, who has been at the forefront of transforming the fueling industry for more than 50 years. Their comprehensive solutions range from advanced point-of-sale systems to rugged, unattended fueling site technologies. With a legacy of innovation, this Videology client empowers businesses with reliable, secure, and efficient tools for managing fuel transactions and optimizing operations.

Thomas Garcia, our Regional Sales Manager for Western North America, was instrumental in understanding this customer's specific requirements and ensuring that our custom embedded camera solution was perfectly aligned with their needs

Company Highlights 

• A proven leader in fleet payment solutions, managing billions in fuel transactions annually.
• Provides unparalleled security, efficiency, and convenience for unattended fueling.
• Committed to delivering American-made products, designed and assembled in the USA to ensure the highest quality standards.

Challenges

The client was faced with the impending end-of-life (EOL) of their long-standing USB camera module, which was an integral component for one of their outdoor payment terminals. As a result, they needed a reliable replacement solution that could meet the demands of their advanced fuel management systems while maintaining compatibility with their existing infrastructure.

The challenge they were facing was twofold:

1. Legacy Hardware Compatibility: The new camera needed to seamlessly fit into the existing system without requiring extensive modifications to the mounting brackets or other components, which could lead to costly redesigns and downtime.

2. Improved Performance Requirements: With the growing demand for high-quality video the customer needed a camera that could provide significantly better image resolution and dynamic range than the outdated unit. The previous camera’s performance was no longer sufficient for their needs, particularly in outdoor environments with challenging lighting conditions.

Solution

Videology provided a seamless replacement with customizations to the 1080p Mini CMOS Color USB Camera. Key features of the 24C24XW-USB3-UVC camera include:

• 1080p Full HD Resolution: A significant improvement over the legacy camera, enabling sharper visuals for enhanced terminal operation and marketing displays.
• Wide Dynamic Range (WDR): Improved image clarity in challenging lighting conditions, ensuring consistent performance in outdoor environments.
• Compact Form Factor: At 22mm x 26mm, the new embedded camera matches the dimensions of the legacy unit, making it compatible with existing assembly brackets with minimal to no modifications.

With a robust stock of cameras ready for immediate shipment, Videology ensured there was no disruption to the company's production timelines.

Implementation & Results

The integration of the 24C24-USB camera allowed an effortless transition to the new hardware, avoiding costly redesigns and downtime. Beyond addressing the EOL issue, the advanced features of the replacement camera provided additional benefits:

• Enhanced customer experience through higher-quality imaging and promotional displays.
• Long-term reliability, with the camera’s life expectancy estimated at 5–8 years.
• Ongoing operational efficiency through a direct-fit replacement strategy.

Conclusion

We delivered a seamless, high-performance solution based on the 24C24XW-USB3-UVC camera, addressing the challenge of replacing an outdated unit without requiring costly modifications. The new camera provided enhanced 1080p HD resolution and Wide Dynamic Range (WDR), significantly improving image quality for security and promotional purposes. Its compact size allowed for an easy, direct fit into the existing system, ensuring a smooth transition with minimal disruption to operations.

With a long lifespan, the new camera offered long-term reliability and a future-proof solution for the client’s outdoor payment terminals. Thanks to the expertise of our team and close collaboration with our client, we delivered a custom camera solution that met the client’s specific needs. This helped them maintain high standards of product continuity while adapting to evolving technologies.